Frequently Asked Questions
Everything you need to know about shopping with Remedy Alliance.
What is the shipping timeframe for my order?
Standard domestic orders are processed within 2-3 business days. Shipping usually takes 5-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. To initiate an exchange or return, please visit our online returns portal. Sale items are considered final sale and cannot be returned.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through specialized providers at checkout.
How should I care for my Remedy Alliance garments?
To preserve the quality of our fabrics, we recommend washing items in cold water with like colors and hanging them to dry. Specific care instructions are also printed on the internal labels of every garment.